© 2019 by GMC Luthier Tools

                                                                                               PRIVACY POLICY

 

Our Privacy Policy Statement - in accordance with the General Data Protection Regulations (GDPR) - sets out details of the information that we receive and how we use that information.

 

WHAT TYPE OF INFORMATION DO WE RECEIVE?

Whenever a purchase is made on our site, we receive and store any information entered or provided to us in any other way. This will include name, address, email and order details.

 

 

WHY DO WE NEED THE INFORMATION?

Information is needed for the following purposes:

 

  1. To provide and operate our services.

  2. To provide ongoing customer assistance and technical support.

  3. To create aggregated statistical data which we may use to improve our respective services.

  4. To comply with applicable laws and regulations.

 

 

HOW DO WE STORE & USE OUR CUSTOMERS INFORMATION?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online facility that allows us to sell our products and services to our customers. 

All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which includes Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Feedback and reviews that are received and included on our website, are anonymised by removing identifiable data. We do not disclose personal information detailed above to third parties.

 

HOW DO WE COMMUNICATE WITH OUR CUSTOMERS?

We may contact our customers with regard to processing or dispatching an order, or to provide updates about our company, or as otherwise necessary to comply with applicable national laws, and any agreement that we may have. For these purposes we may contact via email or post.

HOW ARE COOKIES USED?

Cookies are small files which are sent to your computer or other device which can be accessed when you visit our site in future. This enables us to provide the services and features offered on our website, and to improve user experience.

 

Information on deleting or controlling cookies is available at www.AboutCookies.org.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

 

 

CHANGES TO PERSONAL INFORMATION OR REMOVAL OF DATA

Your data can be permanently deleted from the website on request. If you would like to amend personal contact information or delete your data from our site, please email us using the icon at the bottom of the webpage.

 

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.